In Genk, the Zorg en Ondersteuning Limburg (ZOL) facility has reported a concerning rise in aggression cases, tallying 305 incidents recently. Tom Arts, who spearheads the management team, has been at the forefront of addressing this troubling trend. The increase in aggression has sparked discussions on the challenges faced within healthcare environments, particularly in mental health settings.
Arts emphasizes the need for improved training and support systems for staff to effectively manage high-stress situations and ensure the safety of both employees and patients. The statistics highlight underlying issues, such as inadequate resources and the need for better mental health awareness.
In response, ZOL is implementing new protocols aimed at minimizing conflict and improving communication between staff and patients. The goal is to foster a more supportive environment, ultimately enhancing care delivery while ensuring staff well-being in a challenging landscape of healthcare aggression.
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